Conditions of Use

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. You will be asked to read and accept the terms and conditions each time you place an order. We recommend that you print a copy of these terms and conditions for your future reference, or that you download them.

By accessing or using the website, and by completing your order, you are acknowledging that you have read, understood and agreed to be bound by these General Terms & Conditions.

These terms and conditions do not affect your statutory rights.

1. Sale-herveleger.com's contract with you-general ordering information

Your order constitutes an offer to purchase goods from us. Our Order Acknowledgement e-mail is simply an acknowledgement that your order has been received by Sale-herveleger.com. Acceptance of your order will take place only at the moment that Sale-herveleger.com dispatches the goods to you. Shipment and delivery will be confirmed to you by e-mail. Confirmation is subject to availability of goods and payment authorization by your financial institution.

By completing and submitting the Order Form, you grant Sale-herveleger.com authority to conduct credit searches and run some checks. These checks may include verifying your address, checking for fraud and credit worthiness.

Sale-herveleger.com is entitled not to accept your order or to withdraw from any contract. Some of the situations in which we may do so are:

1. Obvious errors or inaccuracies regarding the goods appearing on Sale-herveleger.com's site;
2. Unavailability of product;
3. Your billing information is not correct or not verifiable;
4. We have reason to believe that your order may be fraudulent;
5. We could not deliver at the address provided by you;
6. Suspicion of credit or debit card fraud.

We reserve the right not to do business with any particular person.

To help us prevent fraud, any given order may not exceed an amount of $1,000.00

2. Eligibility to order goods

You may only purchase from Sale-herveleger.comm online if you are aged 16 years or over and use a shipment address in the e.g. U.S.. You will need an active e-mail address and a telephone number at which you can be easily contacted.

3. Pricing and availability

3.1. The prices and availability of the goods are specified on the Sale-herveleger.com site. Such information is subject to change without notice. Prices relate to internet purchases only.

3.2. All prices and charges on this site are in six currencies. They include any VAT payable, but exclude delivery charges. In the unlikely event that goods are unavailable or that Sale-herveleger.com needs to vary the price due to supplier price increases, tax changes or site errors for example, Sale-herveleger.com shall send you a notification by e-mail and shall allow you the opportunity to cancel your order without cost.

3.3 Not all goods and promotions that are offered by Sale-herveleger.com online, will be available in store, and vice verse. Moreover, you may find differences in prices between online goods and different local stores.

4. Delivery of goods

Sale-herveleger.com shall deliver the goods ordered to the delivery address which you supply. All delivery times quoted on the Sale-herveleger.com site are estimates only, based on availability, normal processing and delivery time. Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

All deliveries must be signed for upon receipt. You bear the risk for the goods once the items have been signed for. Title to the goods will pass to you on payment in full.

Your order may be delivered in separate parcels, or by separate carriers. We cannot deliver to PO boxes.

5. Where do we ship to?

Please review our Customer Service on Sale-herveleger.com.

Please Note:

1. We deliver Monday through Sunday, between 8 AM and 6 PM
2. We cannot deliver to PO boxes
3. We deliver via EMS through local mail service;
4. All shipments must be signed for upon receipt
5. USPS will try at least twice to deliver your order to the address indicated by you; In case USPS cannot deliver at the address indicated by you, the driver will leave an Info Notice at the indicated delivery address. After two delivery attempts, USPS will keep your package for a maximum of 5 business days. After 5 business days, USPS will return your package back to Sale-herveleger.com. If you wish to change the delivery instructions, you should complete and sign the Info Notice and send it back to USPS.
6. We reserve the right to cancel your purchase in the event nobody is available to sign for your shipment
7. You bear the risk for the items once shipment is completed

IMPORTANT: we do everything we can to meet the shipping times specified in this section. However, occasionally, shipping times may be affected by factors beyond our control (e.g. problems obtaining authorization for your payment) and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

6. Inspection upon shipping

Upon shipping, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.

7. Payment options and delivery

Sale-herveleger.com currently accepts two payment methods: Credit Cards (Visa & MasterCard) and PayPal.

It is imperative that you provide the cardholder's name as it is shown on the card. Payment is generally deducted within 24 hours following completion of your order. The processing of the payment may be done by a third party service provider. The payment service providers' terms & conditions are not a part of Sale-herveleger.com's General Conditions of Use.

Following payment of your order, your bank statement may include a reference to the third party service provider (such as PayPal).

We will not ship before we have received payment. If you pay by credit card, the purchase price will be deducted from your account as soon as your order has been completed online. Payments can only be processed if the billing information can be verified. We will contact you if we have any problems taking payment from the card details you provide during the order process.

Taking payment does not mean we have accepted your order and, in the event of us not accepting your order, a full refund will be given as soon as reasonably possible.

8. Product description

We attempt to be as accurate as possible when describing products on the website. However, we do not warrant that product descriptions or other content available on the website are accurate, complete, reliable, error-free to the extent permitted by law.

Moreover, buying goods over the internet provides a different shopping experience from buying in store. Colors, shapes and sizes of goods may differ in real life from how they appear online.

9. Sale-herveleger.com Guarantee: Cancellation right/Returns Policy

At Sale-herveleger.com, we want you to be delighted every time you shop with us. Occasionally, though, we know you may want to return items.

Our returns and exchanges policy This Returns and Exchange Policy applies to all items bought online. Nothing in this Returns and Exchange Policy shall affect your statutory rights.

9.1. Returning an item if you are not satisfied with your purchase

Your complete satisfaction is important to Sale-herveleger.com! If you are not satisfied with the products you ordered, you may return them within a generous 15 days after shipping, without giving a reason, as long as:

1. The products are not used in any way;
2. The products are in their original packaging, in a resalable and undamaged condition and complete: e.g. both items of a pair must be returned.

Do not remove tags or labels when you try on our products. We do not accept returned items unless they are in the same condition in which they were delivered to you.

If you ordered multiple items, you can return any of the items individually or in combination.

Sale-herveleger.com reserves the right to refuse items that are returned after the 15 days period or that are not in the same condition you received them in.

9.2. Returning Defective or non conforming items

You can return or exchange products purchased online if they are defective, faulty, misdescribed, not of satisfactory quality or not in conformity with your order.

Regrettably, mistakes in an order can occur. In case of incomplete or faulty orders, the returned items must be in their original packaging, and in and unused and resalable condition. Please send email to Sale-herveleger.com Customer Service: info@sale-herveleger.com.

Upon returning an item, please indicate the reason for your return and description of the defect. Justified defective or faulty items will be fully reimbursed, including the shipment charges. For partial returns, shipping charges will be prorated.

To get more details on how to process a return/exchange, please go to the page of Returns & Exchanges.

We want to point out that Sale-herveleger.com will not exchange or refund if the items show signs of damage not the result of a manufacturing fault. This applies to accidental, malicious and other wearer related damage. Examples of accidental, malicious and wearer related damage include, but are not limited to:

1. Signs of misuse, excessive wear or inappropriate care.
2. Shoes washed by machine and dried by excessive heat.
3. Cut marks on stitching, seams or uppers.
4. Punctured airbags.
5. Signs of extreme damage.
6. Fabric that has been stained.
7. Material decomposition due to prolonged dampness/wetting.

9.3. Exchanges

Sale-herveleger.com would be pleased to exchange an item if you wish so. Exchanges are subject to availability. To make an exchange, email us and you will receive an exchange form. Fill in the form, and please specify which item(s) you wish to exchange and the reason code(s).

You will be prompted to place a new order for your replacement. The payment for your new order will be processed upon completion of the order. The reimbursement of the initial purchase price will be processed upon receipt and handling of the returned items.

In the unfortunate event that an exchange item would not be available, we will process a refund upon receipt of your returned items.

The item(s) you wish to exchange should be returned to us within a generous 15 days upon receipt of the merchandise. If we do not receive your return items(s) within that period, we are unable to process the exchange.

9.4. Cancelling orders/statutory withdrawal right

You may cancel any order free of charge and without giving any reason, provided that it has not yet been shipped. If you have submitted an order and wish to cancel, please check the status of your order by viewing your order detail on the website, or by contacting customer service. If the status of your order is "Pending" or "On Hold", we may still be able to cancel your order without cost. Please contact our Customer Service: info@sale-herveleger.com to check whether such cancellation is still possible. If possible, you will be instructed to go online and complete the cancellation form or fax/email written cancellation.

If cancellation was not possible prior to delivery, the products will be delivered, but you can refuse them. The products will then be returned to us, and we will refund the purchase price of the order.

9.5. Refunding your money

We will refund the purchase price as soon as our service center have received the returned item(s). Products must however, be verified by Sale-herveleger.com before the refund can be issued. All refunds will be issued in the original method of payment. Refund times depend on the payment method used when placing the order. In general, refund times are around 2 business weeks.

The refund will include the cost of the returned goods, and in the case of defective goods and faulty deliveries, the original delivery fee.

We may deduct any charges for your failure to take reasonable care of the goods.

9.6. Taking reasonable care of the goods

You agree to take reasonable care of the goods from the time that they are delivered to you until the time that they are returned. Examples of a failure to take reasonable care of goods may include visible wear, dirt stains, etc. or failure to properly repack the product.

If Sale-herveleger.com believes that the resale of your return goods will not be possible due to damage while in your care, incomplete returns or failure to take reasonable care of the goods, you agree that we may withhold payment of all or part of the refund in respect of the goods as compensation for our losses on such goods.

This policy does not affect your statutory rights.

10. Intellectual Property, Data Rights & Trademarks

All intellectual property rights pertaining to databases, website design, text, graphics, logos, button icons, images, and all software compilations, underlying source code, software and all other material on this website belong to Sale-herveleger.com and its affiliates, or their product, content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Sale-herveleger.com. Any other use of materials on this website without the prior written permission of Sale-herveleger.com is strictly prohibited.

Sale-herveleger.com services referenced on this website are either trademarks or registered trademarks of Sale-herveleger.com in any countries. Other brands and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners. You may not publish or reproduce trademarks, trade names or service marks without the prior written permission of the owner of such trademarks or trade names.

11. Affiliates/links to other sites

We may provide links to other sites, resources, advertisements or sponsorships either directly or through contractual partners. Sale-herveleger.com accepts no responsibility for these links and does not endorse the contents of such websites. If you decide to access other websites, you do so at your own risk.

12. Electronic communications

When you visit our site or send e-mails to us, you are communicating with us electronically. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in text form. This condition does not affect your statutory rights.

13. Privacy

Sale-herveleger.com collects information from you to, among other things, process your order. Sale-herveleger.com takes reasonable care to comply with statutory requirements concerning privacy. Further information on Sale-herveleger.com's processing of your personal data has been included in Sale-herveleger.com's Privacy Policy which can be found at Sale-herveleger.com which is an integral part of these General Terms & Conditions.

14. Representations and warranties - liability

14.1 Sale-herveleger.com has taken every precaution in compiling this site. However, to the fullest extent permitted by law, Sale-herveleger.com is providing this website and its contents on an "as is" basis and expressly disclaims all representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Sale-herveleger.com does not represent or warrant that the information accessible via this website is accurate, complete or current.

14.2 Except as specifically stated on this website, to the fullest extent permitted at law, neither Sale-herveleger.com nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site.

14.3 Other websites may provide links or frames to this website. Sale-herveleger.com is not liable for any damage resulting from any such link or frame.

14.4 Though Sale-herveleger.com takes reasonable precautions to keep its website virus free, Sale-herveleger.com does not accept any liability for damage resulting from a virus on or passed on through its website.

14.5 Our entire liability to you under these terms and conditions and the Returns Policy shall not exceed the price paid for the goods you have purchased through Sale-herveleger.com provided we take reasonable care when we deliver to you. We will not be liable to you for any loss of revenue, profits, goodwill, for any injury to your reputation or for any losses that are not reasonably foreseeable by both of us at the time your order is accepted.

14.6 Despite the limitations in section 14.5, nothing in these terms and conditions shall exclude or restrict our liability for death or personal injury caused by our negligence. Moreover, where you buy as a consumer, these terms and conditions will not affect your statutory rights.

15. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

16. Governing law and jurisdiction

These terms and conditions and all transactions related to this website are governed by American law and are subject to the non exclusive jurisdiction of the American courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

17. Our details - ownership

Sale-herveleger.com is the trading name for Sale-herveleger.com BV. This website is owned and operated by: Sale-herveleger.com B.V. E-mail address: info@sale-herveleger.com.

18. Invalidity of any of the Terms and Conditions

These General Terms & Conditions shall be deemed severable. If for any reason, part of these General Terms and Conditions is unenforceable, the validity of the remaining General Terms and Conditions shall not be affected. We will use our reasonable endeavors to comply with any applicable statute, regulation or other ordinance as and when they come into force.

19. General

You acknowledge and agree that these General Terms & Conditions, together with our Privacy Policy, and, if you purchase a product, the order form, constitute the complete and exclusive agreement concerning the sale and supply of goods and/or services between us. We reserve the right to change these General Terms & Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting on the website. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
The International Sale of Goods is expressly excluded.